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Mind Assured: Digital Mental Health assessment

Mind Assured is a specialist digital mental health assessment framework developed in partnership with Mind, the UK’s leading mental health charity.

Built on the ORCHA Baseline Review + (OBR+) and enhanced with mental health–specific criteria, Mind Assured provides trusted, visible assurance for digital tools supporting people’s mental wellbeing.

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Region

 britain
UK

Purpose

Provide enhanced psychological safety and safeguarding assurance for digital mental health tools

Alignment

Built on OBR+ with additional mental health, crisis response, and inclusivity criteria

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Why the Mind Assured assessment framework exists

Mental health technologies carry unique risks. Beyond privacy and clinical safety, digital mental health tools must demonstrate:

  • Psychological safety
  • Appropriate crisis and safeguarding pathways
  • Inclusive, stigma-sensitive design
  • Clear signposting to offline support
  • Responsible data use for vulnerable users

Mind Assured addresses these dimensions directly, creating confidence for users, clinicians, and commissioners.

What Mind Assured covers

Mind Assured integrates the core OBR+ domains with additional mental health–specific criteria.

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Data & Privacy

Protecting personal data through lawful, transparent processing.

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Clinical & Professional Assurance

Evidence, professional oversight, and regulatory clarity.

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Inclusivity & Accessibility

Trauma-informed design and inclusive language.

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Clinical Safety

Structured risk management and safeguarding processes.

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Psychological Safety

Crisis response, self-harm pathways, moderation and escalation mechanisms.

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Technical Security

Protection of highly sensitive mental health information.

Why the Mind Assured assessment framework matters

Mental health is one of the fastest-growing areas of digital health... and one of the most sensitive.

Mind Assured:

  • Raises the standard for digital mental health
  • Reduces procurement risk
  • Strengthens user trust
  • Encourages responsible innovation
  • Provides visible recognition aligned with a trusted national charity

It goes beyond generic compliance, embedding mental health–specific safeguards into assurance.

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Who is the Mind Assured assessment for

Digital Mental Health Suppliers

Demonstrate independent validation and align with Mind’s trusted reputation.

NHS & Health System Commissioners

Select tools that meet enhanced psychological safety and safeguarding standards.

Clinicians & Care Professionals

Recommend digital tools with greater confidence.

Patients & the Public

Identify tools that have been independently reviewed for safety and credibility.

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How Mind Assured works

  1. Product is assessed against OBR+ criteria
  2. Additional mental health requirements applied
  3. Independent evaluation by ORCHA's assessors
  4. Certification awarded where thresholds are met
  5. Continuous monitoring to maintain standards

Successful technologies receive: 

Mind Assured certification

Accredited badge to use across sales, promotional and marketing materials

Mind Digital Library listing

Visibility in Mind's digital health library, signposting millions of patients to relevant support

Ready to deliver trusted digital mental health?

Strengthen your credibility in the mental health sector by achieving independent certification aligned to Mind’s trusted standards and OBR+ enhanced criteria.