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CareNav: Automated primary care digital health tool

The safest way to connect people with digital health

CareNav is a digital health solution that guides patients, carers, and clinicians to digital tools that have been independently reviewed and assured - removing risk, building trust, and enabling safe adoption at scale. 

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Reduce 
avoidable GP
appointments

CareNav enables practices to direct patients to access apps when appointments aren't required.

Shift to proactive, population-based 
care

CareNav connects specific patient groups (e.g. frequent attenders, mental health) with tailored digital support.

Empower patients to self-manage 
health

Patients can easily discover and use trusted digital tools for long-term condition management.

2,400+

products reviewed

250+

health conditions and categories

32,000+

assessments delivered

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Primary care teams face unsustainable pressure

Frequent attenders, long-term conditions, and growing mental health needs fill GP diaries with appointments that aren’t always required. Practices need a safe, scalable way to redirect demand while still supporting patients.

  • Patients don’t know what digital health tech to trust.
  • Clinicians hesitate to recommend without assurance.
  • Health systems need safe, scalable ways to connect people with the right tools.

The solution: ORCHA CareNav

CareNav is a turnkey digital health solution that helps Primary Care Networks, practices, and federations.

It allows forward thinking GP practices and PCNs to embed digital self-care into day-to-day workflows, supporting the PCN DES requirements for capacity building and population health management whilst preparing practices for the shift to Neighbourhood working and pro-active, preventative healthcare.

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Key features

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Tailored Digital Health
Libraries

Curated libraries matched to population needs, offering safe, clinically reviewed tools for self-management.

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PCN-Wide Digital Health Formulary

Enable clinicians to e-prescribe health apps from within EMIS/SystmOne, improving efficiency and supporting proactive care.

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Targeted Digital Outreach Campaigns

Automated or manual campaigns that connect priority groups with relevant digital tools, reducing future demand.

Care Bundles: Targeted solutions for priority needs

Not every patient needs the same support. CareNav’s Care Bundles are pre-curated sets of ORCHA Assured apps designed to tackle specific health challenges, so practices can target the right digital support to the right group - quickly, safely, and at scale.

  • Make it easy for clinicians to recommend evidence-based digital tools.
  • Provide patients with trusted, relevant support for their health needs.
  • Drive faster adoption by removing the guesswork from digital signposting.

Mental Health & Wellbeing

Evidence-based tools for anxiety, depression, stress, and more.

Long-Term Conditions

Diabetes, respiratory, cardiovascular, musculoskeletal support.

Healthy Living

Sleep, fitness, nutrition, and lifestyle management.

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Converting just 3% of frequent attenders to digital self-management would avoid 2,164 appointments per month per PCN

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Choose digital health tools you can trust

With ORCHA Assured, every app in CareNav’s libraries and formularies meets rigorous clinical, data, and usability standards, giving you confidence in what your teams recommend and what your patients use.

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ORCHA Assured: The benchmark of trust

The ORCHA Assured mark is your signal that a digital health product has been independently validated against global standards.

  • 31,000+ assessments across 9,000+ technologies.

  • Trusted worldwide by NHS, MHCC, Mind, APTA, APA, NordDEC, and ISO.

  • Continuously monitored so compliance stays current.

Trusted by the world’s leading health systems

When the NHS, health boards, and international health systems need a trusted way to assess, procure, and deploy digital health, they turn to ORCHA.

For over a decade, we’ve been the partner of choice for NHS Trusts, ICBs, national regulators, and ministries of health across Europe, North America, and Australasia. These organisations rely on ORCHA to:

Set a standard

Using the ORCHA Global Baseline Review, which underpins NHS DTAC, US DHAF and more

Provide confidence

With over 31,000 independent assessments completed

Access safely

Millions of patients and clinicians already access trusted tools via ORCHA-powered formularies

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CareNav packages

CareNav makes digital-first care accessible and affordable

CareNav is designed to be flexible, whether you’re a single practice, a PCN, or part of a larger integrated system. Each package is built to deliver value quickly, with clear, transparent pricing that scales to your population.

Core package
from

14p per patient
  • Digital Health Library for your front door

  • Care Navigator onboarding & training

  • Templated population health campaigns

  • Detailed reporting

Integrated package
from

20p per patient
  • Everything in Core, plus:

  • Digital health formulary for e-prescribing apps

  • Integration with EMIS/SystmOne

Frequently Asked Questions

What is ORCHA CareNav?

CareNav is ORCHA’s digital health solution for primary care. It connects patients to NHS-assessed health apps through tailored libraries, digital formularies, and targeted outreach campaigns. The goal is simple: reduce avoidable GP appointments, free up capacity, and empower patients to better manage their health with trusted digital tools.

Won’t this add extra workload for staff?

No - CareNav is designed to reduce workload. Clinicians can “prescribe” a digital tool in a few clicks, reception staff can signpost confidently, and automated outreach campaigns target high-need groups without extra admin. The result: fewer unnecessary appointments and more time freed up for frontline care.

How do patients actually access these apps?

Patients receive simple, direct links via SMS, email, or your practice’s digital front door. They land on a curated, branded library of apps relevant to their needs, making it quick and easy to download and start using the right tool.

How quickly can we get started?

Deployment is simple. With templated campaigns, a ready-to-go health app library, and full onboarding support, most practices and PCNs can be live within weeks.

Isn't it just a website?

No - CareNav is far more than a static website. It’s a fully managed digital health solution that gives practices and PCNs:

  • A clinically assured digital formulary integrated into GP systems like EMIS and SystmOne.
  • Tailored libraries and campaigns that target priority patient groups with the right tools.
  • Automated outreach and reporting, so you can see uptake and impact across your population.
  • Governance and assurance built-in, aligned with DTAC and NHS standards.
In short: CareNav is a turnkey service that actively reduces demand on primary care, not just a list of apps on a page.
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Ready to free up GP capacity?

See how CareNav could work in your practice or PCN. Book a demo to explore tailored libraries, formularies, and outreach campaigns designed to reduce demand and support your patient population.