CareQ is a pathway-specific, automated digital support tool that helps patients move from passive waiting to active preparation, so they arrive more prepared for treatment, recover faster, and free capacity across your outpatient and elective pathways.
Reduce avoidable DNAs and late cancellations by giving patients digital tools and confidence to actively prepare for treatment.
Pre-hab and pathway-specific support help patients recover faster and safer, freeing up beds and theatre capacity.
Turn waiting lists into readiness lists, easing pressure on staff, boosting throughput, and supporting RTT and national priorities.
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For most patients, referral means months of passive waiting. This lost time creates risk - for patients, clinicians, and Trusts alike.
The result? Patients wait passively, outcomes decline, and operational pressure intensifies.
From passive waiting to active preparation
CareQ transforms waiting lists into readiness lists. By delivering tailored digital health support to patients from the point of referral, we help them use waiting time to actively prepare for treatment personalised to their pathway and recover faster afterwards.
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Curated bundles of ORCHA-assessed apps, tools, and content matched to specialty, condition, and patient risk profile.
Guidance on exercise, nutrition, sleep, and anxiety management so patients arrive stronger, fitter, and more confident.
Content delivered via trusted channels (SMS/RCS) and Patient Engagement Portals that meets patients at their level of digital confidence.
CareQ delivers measurable savings by reducing cancellations, shortening stays, and avoiding readmissions.
By turning passive waiting into active preparation, CareQ generates significant financial and productivity gains, often delivering up to 10× ROI compared to license cost.
Here’s how:
Patients who actively prepare recover faster.
Impact: 1,800+ bed days saved (based on a 50,000-patient cohort).
Potential savings: £634,200
Better preparation and follow-up support means fewer patients bounce back into hospital.
Improved readiness protects theatre slots and avoids wasted procedures.
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CareQ is designed to slot into existing healthcare technology and workflows, so you don’t need to rip out or rebuild systems to get started.
With ORCHA Assured, every app in CareQ's bundles meets rigorous clinical, data, and usability standards, giving you confidence in what your teams recommend and what your patients use.
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The ORCHA Assured mark is your signal that a digital health product has been independently validated against global standards.
38,000+ assessments across 9,000+ technologies.
Trusted worldwide by NHS, MHCC, Mind, APTA, APA, NordDEC, and ISO.
Continuously monitored so compliance stays current.
When the NHS, health boards, and international health systems need a trusted way to assess, procure, and deploy digital health, they turn to ORCHA.
For over a decade, we’ve been the partner of choice for NHS Trusts, ICBs, national regulators, and ministries of health across Europe, North America, and Australasia. These organisations rely on ORCHA to:
Using the ORCHA Global Baseline Review, which underpins NHS DTAC, US DHAF and more
With over 31,000 independent assessments completed
Millions of patients and clinicians already access trusted tools via ORCHA-powered formularies
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